YOU SHOULD PRINT A COPY OF THIS AGREEMENT FOR FUTURE REFERENCE.
You may choose to register with Company through the Website and create a user account (the "Account"). If you do, you will have access to your Account by providing an email address and password. You are responsible for maintaining the confidentiality of your access information and for controlling access to your Account and your computer. You agree to accept responsibility for all activities that occur under your Account. We may terminate your Account at any time, for any reason or no reason and without prior notice to you.
The Website may permit the submission of user-submitted text, artwork, photographs, product reviews, video, audio, and images ("User Submissions"). You understand that such User Submissions may be accessed and viewed by others, including by the general public, and, whether or not such User Submissions are published, we do not guarantee any confidentiality with respect to any User Submissions. You are solely responsible for your own User Submissions and the consequences of publishing them on the Website.
In connection with User Submissions, you affirm, represent, and warrant to Company that: (a) the content of your User Submissions is original (does not infringe previously published material, including music); (b) you own all right, title and interest to your User Submissions and have the sole and exclusive right (including all intellectual property and other proprietary rights embodied by the User Submissions or represented by such User Submissions) to license all of the rights therein to us as set forth in the license granted above; (c) use of your User Submissions on the Website or otherwise by Company, in whole or in part, will not infringe upon the rights of any third party including, without limitation, any intellectual property or privacy rights; and (d) you have obtained written permission from any other person named, photographed or otherwise depicted or whose voice is used in your User Submissions which will allow Company to utilize the User Submission(s) without compensation or objection. For clarity, Company obtains the license detailed above, but does not claim ownership of your User Submissions.
By placing an order using Company's Website, Content and Services, you are making a binding offer for a contract of sale with Company. To place an order, you will be required to follow the shopping process online and press the "Authorize Payment" button to submit the order. After this, you will receive an e-mail from us acknowledging that we have received your order (the "Order Confirmation"). Please note that this does not mean that your order has been accepted, as your order only constitutes your offer to us to buy one or more products from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the "Shipment Confirmation") and the contract has been formed. We will not be bound to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate Shipment Confirmation. Only the products listed in the Shipment Confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Upon receiving your order, we carry out the standard authorization check on your payment method to ensure there are sufficient funds to fulfill the transaction. Your payment method will be debited upon authorization being received. The monies received upon the debiting of your payment method shall be treated as a deposit against the value of the products you wish to purchase. Once the products have been dispatched and you have received the Shipment Confirmation, the monies deposited shall be used as consideration for the value of the products you have purchased as listed in the Order Confirmation.
We reserve the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may be applicable to orders placed by the same payment account and also to orders that use the same billing and/or shipping address, or same e-mail address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. We also reserve the right to prohibit sales to dealers, resellers or other corporations or institutions. If you are interested in purchasing multiple quantities of items for a corporation or institution, please contact us through our "Contact Us" link on the Website.
Occasionally there may be information on our Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order). Company cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an Order Confirmation email, the Order Confirmation email controls.
The price of the products shall be the one quoted from time to time on our Website, except where there is an apparent error. Unless otherwise indicated, prices displayed on the Website are quoted in United States dollars (USD). While we take care to ensure that all prices quoted on the Website are accurate, errors may occur. If we discover an error in the price of any product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product(s) you will receive a full refund. We are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after we have sent you a Shipment Confirmation) if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as such. All prices are exclusive of shipping charges and sales tax (if applicable). The total cost of the order is the price of the product(s) ordered plus the delivery charge and sales tax (if applicable). Prices may change at any time, but (except as provided above) any potential change will not affect any order for which a Order Confirmation has been sent, therefore (except as provided above) price adjustments on previous orders are not permitted.
All orders originating from Texas will be charged a 8.25% sales tax. For international customers, shipments may be subject to import or VAT taxes assessed by your country's government taxing regulations and are the responsibilities of the customer.
As part of your use of the Website and Services, you may be provided with the opportunity to access third party services and websites via outbound hyperlinks (collectively and individually, "Third Party Materials"). You agree to use the Third Party Materials at your sole risk and that Company shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable. Company is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials. Company does not warrant or endorse such Third Party Materials, and does not assume any liability or responsibility to you or any other person for any Third Party Materials, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided by Company solely as a convenience to you.
YOUR USE OF THE WEBSITE, CONTENT AND SERVICES IS ENTIRELY AT YOUR OWN RISK. UNDER NO CIRCUMSTANCE WILL COMPANY, ITS AGENTS, LICENSORS OR SUPPLIERS BE LIABLE TO YOU ON ACCOUNT OF YOUR USE OR MISUSE OF, OR RELIANCE ON, THE WEBSITE, CONTENT AND SERVICES. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY, ITS LICENSORS, SUPPLIERS OR DEALERS BE LIABLE TO YOU FOR ANY ACTUAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE WEBSITE, CONTENT AND SERVICES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, or have legislation that restricts the limitation or exclusion of liability, so the above limitation may not apply to you.
In accordance with the provisions of the Digital Millennium Copyright Act, 17 USC § 512, the designated agent to receive notices of claims of copyright infringement for Company is:
PO Box 79568
Houston, TX 77279
Email: info@ kashima-anime.com
If you believe your copyright has been infringed, you may provide us with notice. To be effective, the notification must be a written communication that includes the following: (a) physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (d) information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
We may give notice to our users that we have received a notice of infringement by means of a general notice on our Website, electronic mail to a user's electronic mail address in our records, or by written communication sent by first-class mail to a user's physical address in our records. If you receive such a notice, you may provide counter-notification in writing to the designated agent that includes the information below. To be effective, the counter-notification must be a written communication that includes the following: (a) your physical or electronic signature; (b) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; (c) a statement under penalty of perjury that the you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and (d) your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a Federal District Court for the judicial district in which your physical address is located, or if your physical address is outside of the United States, for the judicial district in which our offices are located, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.
The aforementioned responsibilities are required of Company in order to comply with the Digital Millennium Copyright Act, and will automatically be amended to incorporate any changes, amendments or modifications made thereto.
Company and the Website are located in the United States. The United States controls the export of products and information. You agree to comply with all such applicable restrictions and not to export or re-export the Website, Content and Services (including any software) to countries or persons prohibited under the United States or other applicable export control laws or regulations. If you access and download the Content (including any software), you represent that you are not in a country where such export is prohibited or are not a person or entity to which such export is prohibited. You are solely responsible for compliance with the laws of your local jurisdiction and any other applicable laws regarding the import, export, or re-export of the Website, Content and Services (including any software).
Please note that the scope of this Policy is limited to information collected or received by Company through your use of the Services. Company is not responsible for the actions of third party people or companies, the content of their software or sites, the use of information you provide to them, or any products or services they may offer. Any link to those software and sites does not constitute our sponsorship of, or affiliation with, those people or companies.
The Services may make use of log files. The information inside the log files includes IP addresses, type of browser, Internet Service Provider, date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Services, track user's movement around the Services, prevent fraud, and gather demographic information.
The Services may utilize "cookies" and other tracking technologies. A "cookie" is a small text file stored within your browser that may be used, for example, to collect information about Website activity. Certain cookies and other technologies may serve to recall Personal Information previously indicated by a Website user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to block cookies or to notify you if you receive a cookie.
We may collect limited information from your mobile device in order to provide the Services. Such information may include your mobile device type, mobile device id, carrier, browser, software permissions, IP address, and date and time stamps.
We may access, use, preserve, and share your Personal Information with third parties when we have a good faith belief that it is necessary to: (a) detect, prevent and address fraud and other illegal activity; (b) protect ourselves, you and others, including as part of investigations; and (c) if required to do so by search warrant, subpoena, court order or other legal process. We may also share such information if we believe that you have abused your rights to use the Services or violated an applicable law, or in connection with any dispute between you and us with respect to the Services.
We guarantee to refund or exchange any item you are not completely happy with when you return it to us within thirty (30) days of the Shipment Confirmation.
Importantly, certain products are ineligible for return or exchange:
-Clothing that has been worn, washed, dried, stained or otherwise altered
-Newspapers and magazines
-Software or digital downloadable products
-Jewelry, bodysuits, swimwear, underwear, hosiery, fragrance and beauty products
-Sale and clearance items
Refunds will only be credited to your original method of payment. Your right to a refund only applies to product(s) that are returned in the same condition as you received them. For clothing, this means new, unworn, unwashed and unblemished. You should also include all of the products instructions, documents and wrappings. Any product which is damaged or not in the same condition as you received it will not be refunded. You should therefore take reasonable care of the product(s) while they are in your possession.
After reviewing the product, we will let you know whether or not you have a right to a refund. We will process your refund as soon as possible and in any case; within thirty (30) days of the date the returned goods have been received by us.
An exchange is limited to an exchange for the same product, of a different size or color. Your right to an exchange only applies to product(s) that are returned in the same condition as you received them. For clothing, this means new, unworn and unwashed. You should also include all of the products instructions, documents and wrappings. Any product which is damaged or not in the same condition as you received it will not be exchanged. You should therefore take reasonable care of the product(s) while they are in your possession.
After reviewing the product, we will let you know whether or not you have a right to an exchange. We will process your refund as soon as possible and in any case; within thirty (30) days of the date the returned goods have been received by us.
To initiate a return, please contact us by email email@example.com in order to obtain a Return Merchandise Authorization number (RMA). When emailing us about a returnable product, please state the following information:
If the return is validated, we will then issue you a Return Merchandise Authorization number (RMA) via email and provide instructions on returning the product back to us. A RETURN AUTHORIZATION NUMBER MUST ACCOMPANY ANY RETURN IN ORDER FOR IT TO BE PROCESSED. We will not accept any return without an RMA.
Once the returned product is received back into our warehouse, we will promptly notify you that we have received the returned product and the approval or rejection of your request for refund. You are solely responsible for making sure the product reaches our warehouse, including any shipping costs and insurance. Any product returned must have ALL original parts and packaging, batteries if applicable, cords, controls, blank warranty cards, instructions etc. Please allow up to two (2) weeks to receive your notification and up to thirty (30) days to receive an approved refund credited to your original method of payment.
If any item is found to be defective within thirty (30) days of purchase, we will replace it with the same item only. To notify us of a product defect and initiate a return, please contact us by email firstname.lastname@example.org in order to obtain a Return Merchandise Authorization number (RMA). When emailing us about a defective product, please state the following information:
If the defect is validated, we will then issue you a Return Merchandise Authorization number (RMA) via email and provide instructions on returning the product back to us. A RETURN AUTHORIZATION NUMBER MUST ACCOMPANY ANY RETURN IN ORDER FOR IT TO BE PROCESSED. We will not accept any return without an RMA.
Once the defective product is received back into our warehouse, we will promptly notify you that we have received the defective product and the approval or rejection of your request for a replacement. If approved, we will promptly ship a new replacement to you free of charge. You are solely responsible for making sure the product reaches our warehouse, including any shipping costs or insurance. Any defective product returned must have ALL original parts and packaging, batteries if applicable, cords, controls, blank warranty cards, instructions etc. Please allow up to two (2) weeks to receive your replacement.
For any products that do not meet the above requirements for a refund or exchange, a partial refund may be issued at our sole discretion on a case-by-case basis. Please contact us by email email@example.com to inquire about a partial refund.